For any & all inquiries, please email us at support@aceofpresets.com
Please note, we are a small team working on a small but growing company & our number 1 goal is to provide the absolute best products & services that we can. However, we are not perfect and mistakes can happen. Should you encounter something within our site/resources regarding our products/services that is or may be a mistake, we humbly ask that you bring it to our attention and we will do our best to rectify the situation. Please read through our policies for full details.
Frequently Asked Questions:
What Are Lightroom Presets?
Lightroom is an app created by Adobe specifically for editing and color correcting digital photographs, presets are pre-made parameters to give your photo's a clean, consistent look. The best part is, Lightroom Mobile is FREE!
Are These Presets For Desktop Or Mobile?
With each purchase, we include 5-xmp files for desktop, and 5-dng files for mobile. After checkout, the download links will appear on the THANK YOU page as well as emailed to you immediately upon purchase.
What Will I Get With My Purchase?
With each Lightroom preset purchase, you will receive 5-xmp files for desktop, 5-dng files for mobile, and a comprehensive, step-by-step set of instructions on how to download and import the presets. Any and all other purchases made will be emailed to you with accompanying instructions.
What Is Your Refund Policy?
In short, because all of our products are digital and cannot be returned, we do not offer a standard refund for any of our products services. However, we do realize that extenuating circumstances to exist and it is possible to experience complications with the download/use of our products. For full details, please refer to our Refund Policy
